<aside> 👋 Hi, I’m Meemee, a Community Builder & Growth Strategist.
With over three years of experience creating spaces where people feel heard, valued, and engaged. Right now, I’m the Community Manager at Unite, and before that, I was at Noracle, where I helped take their community from good to Awesome.un
A few of my favorite wins:
📌 Grew a community to 100,000+ active members (and kept them engaged)
📌 Achieved a 94% conversion rate (because what’s growth without retention?)
📌 Led a campaign that skyrocketed social media followers by 1,300% in just two months
Beyond the numbers, I love turning online spaces into buzzing, engaged communities. I’ve worked with marketing, product, and support teams to create engagement strategies that actually work. I’ve also had my fair share of crisis management moments (yes, even the “oh no, what now?” kind) and learned how to turn challenges into stronger communities.
📌 In 2024, I dove into product management, picking up new skills in positioning, audience targeting, and messaging—all of which have made me a better community builder. Oh, and I also wrote Mastering Community Incentives, an eBook that’s helped 100+ community managers create better engagement strategies.
I’m always looking for ways to make an impact, whether that’s mentoring up-and-coming community pros, experimenting with new engagement tactics, or just sparking conversations that bring people together.
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Community Building:
Building active and engaging communities through a blend of strategies and genuine connection. Leveraging a results-driven approach, I've propelled community growth, transforming spaces from 100 to 652+ active members within weeks.
Community Operations:
Always ensure an easy and seamless experience for members. My hands-on approach ensures operational excellence, developing a community environment.
Community Strategy:
Building bridges between community goals and business objectives, I define the community's purpose, identify target members, and curate tailored strategies according to the brand’s needs. This method has consistently enabled open communication and a deep sense of belonging among community members.
Events:
Masterfully organized digital events that exceed the virtual space. These events become not just gatherings but interactive platforms for learning, discussion, and meaningful connections within the community.
Customer Success:
Driving customer success by maintaining high retention rates and ensuring sustained engagement. My approach goes beyond mere numbers, I focus on creating lasting satisfaction and loyalty among community members and customers.
Reporting:
Transforming data into actionable insights, I distil member interactions, preferences, and trends. This informed decision-making fuels continuous improvement, shaping strategies that enhance the community experiencence.
Leadership:
Leading diverse teams of moderators, managers, and ambassadors, ensuring collaboration and productivity.
Graphics Design:
Create easy designs like banners, flyers, infographics. Collaborating with graphic design teams to ensure visual cohesiveness in community content and activities.
Marketing Advisory:
Providing marketing advice and leading successful campaigns that boost project visibility and engagement within the community